Update your web browser
Make sure your web browser is up to date and meets the iCloud system requirements.
You can get help if you need to update Safari, Firefox, and Chrome on your Mac, or Firefox, Chrome, and Internet Explorer on your Windows PC.
Clear your cache
If you see out of date or distorted content on iCloud.com, you might need to clear your computer’s cache. Caching is a feature automatically built into your computer that makes frequent visits to the same website or webpage faster.
If a website or webpage has been updated since your last visit, your browser sees the update and then loads the new content instead of the old cached content. In some cases, this doesn’t work as expected and your browser displays the old information instead.
- Close any open Safari windows.
- Choose Safari > Preferences > Advanced.
- Select Show Develop menu in menu bar.
- Close the Advanced window.
- From the Safari menu bar, choose Develop > Empty Caches.
Mac Service Dallas
2629 N Stemmons Fwy
Dallas, TX 75207
Phone: (469) 666-0837
Hours: 10:00 am — 7:00 pm (Monday – Sunday)