Find or restore a missing FaceTime app

If you can’t find the FaceTime app or need to restore it on your iPhone, iPad or iPod touch, learn what to do.

  1. Make sure that your device supports FaceTime. FaceTime isn’t available or might not appear on some iPhones and iPads purchased or used in Saudi Arabia, Pakistan, and United Arab Emirates, including Dubai.
  2. Go to Settings > General > Restrictions and make sure that FaceTime and Camera are turned on. If you have Restrictions turned on for your Camera, you won’t be able to use FaceTime.
  3. Search for the FaceTime app in Spotlight or using Siri. If you or someone else removed the FaceTime app, you might need to restore it.
  4. Update your device to the latest version of iOS.
If you still can’t find the FaceTime app, back up your device using iTunes or iCloud, then restore your device. After you restore your device, set it up by selecting your region and language. Then restore the data using an iTunes or iCloud backup.

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